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Keep Your Kissimmee/Osceola County Small Business Competitive Through Digital Innovation

As a small business owner, it's important to stay on top of the latest trends and technologies. After all, you want your business to grow, and in today's digital world, that means embracing digital improvements. From creating a mobile app to moving to the cloud, there are a number of ways you can use digital innovation to help your small business reach new heights. Keep reading to learn more with these helpful tips from the Kissimmee/Osceola County Chamber of Commerce.

Build an App

One of the best ways to reach new customers is by creating a mobile app. Apps are extremely popular—in fact, there are over two billion active app users! By creating an app for your small business, you can make it easier for potential customers to find and engage with your brand. Not sure where to start? Don't worry—there are plenty of resources available to help you create a great app for your business, even if you don't have any previous experience.

Ramp Up Your Marketing

Digital marketing is another area where you can use digital innovation to benefit your small business. From optimizing your website for search engines to using social media platforms like Facebook and Instagram to reach new audiences, there are a number of different ways that you can market your business online. Not sure where to start? Consider working with a digital marketing agency or freelancer marketing expert that can help you develop and implement an effective marketing strategy for your business.

Migrate to the Cloud

Migrating your small business to the cloud can be a great way to improve efficiency and save money. By moving to the cloud, you can access your data and applications from anywhere in the world, which can be a huge benefit for businesses with employees who work remotely.


Once you decide the cloud is the right move for your business, it's time to start migrating your data and applications. If this task feels a bit overwhelming, cloud migration services can help you easily move your data and applications to the cloud, and many providers offer free trials so you can try before you buy.

Implement AI Tools

Artificial intelligence (AI) is another area of digital innovation that can help your small business grow. AI tools can be used to automate various processes, from customer service tasks like answering frequently asked questions to more complex tasks like target marketing and sales forecasting. By adopting AI tools, you can free up time for yourself and your employees so that you can focus on other aspects of running your business.

Embrace IT Services

For most small businesses, developing new IT infrastructure can be a formidable and expensive task. Thankfully, there are IT service providers that specialize in helping small businesses to grow and compete in the digital age. These providers offer a range of services, from website development and hosting to cloud-based apps and data storage. By taking advantage of these services, small businesses can quickly develop the digital tools they need to succeed.


Moreover, by working with a service provider, small businesses can focus on their core competencies, leaving the technical work to the experts. In this way, IT service providers are empowering small businesses to thrive in the digital economy.

Protect with Cybersecurity Measures

While innovation is great, it is important to protect your information as more of your business moves online. Your best bet is to enlist the help of a cybersecurity company who can install things like firewalls and dual-factor authentication. But you should also train your employees on a few best practices, like how to identify fraudulent emails and password protect their files. PDFs are an easy file type to secure, and this free PDF editor is available if they still need to edit or provide feedback on a file. When they’re done editing, simply find Protect under the Tools menu. There, they’ll see Encrypt and then Encrypt with Password. Now the file has an added layer of protection against fraud.


More than ever before it's paramount that small businesses embrace digital innovation. By digitally transforming your business, even small portions at a time, you can see serious gains that benefit you for the long term.

Looking for business support in Kissimmee/Osceola County? The Kissimmee/Osceola County Chamber of Commerce champions our community’s economic and cultural growth through networking, events, and advocacy. Become a member today!

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